Privacy Policy

SMS privacy policy

Texas SMS/Text Message Privacy Policy Effective Date: October 21, 2025 This SMS/Text Message Privacy Policy explains how Blue Meadow Pools LLC DBA Fort Worth PoolSmiths (“we,” “us,” or “our”) collects, uses, and protects your personal information when you choose to receive text messages from us about your pool service or related communications. 1. Information We Collect When you sign up to receive text messages, we may collect your mobile phone number, name, service address, appointment details, communication preferences, and any information you share when replying to our texts. 2. How We Use Your Information We use your information to send service reminders, technician arrival updates, maintenance notifications, billing alerts, estimates, payment confirmations, and special offers if you have opted in. We may also use it to respond to customer inquiries and improve our services. 3. Message Frequency and Fees Message frequency may vary based on your service schedule or account activity. Standard message and data rates may apply. You are responsible for any fees charged by your mobile carrier. 4. Opt-In and Opt-Out By providing your mobile number and confirming your opt-in, you consent to receive text messages from us. You can opt out at any time by replying STOP to any message. Reply HELP for assistance. Opting out will stop all non-essential texts, but you may still receive important service-related messages if necessary. 5. Data Protection and Privacy We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. We do not sell, rent, or share your mobile number or personal data with third parties for their own marketing purposes. 6. Third-Party Service Providers and Disclosures Blue Meadow Pools LLC DBA Fort Worth PoolSmiths may disclose personal data and other information as follows: Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your personal data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages. Additional Disclosures – Affiliates: We may disclose personal data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your personal data will be subject to this policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 7. Texas Residents’ Rights If you are a Texas resident, you may request details about the personal information we hold or ask us to delete your data as allowed under Texas law. To submit a request, contact us at fortworthpoolsmiths@gmail.com or call 817-385-7665. 8. Policy Updates We may update this policy periodically. The updated version will be posted with a new effective date. 9. Contact Us For questions or concerns about this SMS/Text Message Privacy Policy, contact: Blue Meadow Pools LLC DBA Fort Worth PoolSmiths 1128 Diablo Pass Haslet, Texas 76052 Email: fortworthpoolsmiths@gmail.com Phone: 817-385-7665

Privacy Policy 

Data Privacy Policy Effective Date: October 21, 2025 Blue Meadow Pools LLC DBA Fort Worth PoolSmiths (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal data. This Data Privacy Policy explains how we collect, use, store, and protect your information when you use our website, communicate with us, or receive our services. 1. Information We Collect We collect personal and non-personal information in the following ways: - **Personal Information:** Name, email address, phone number, service address, billing information, and any other details you provide when scheduling service, requesting a quote, or contacting us. - **Automatically Collected Data:** Browser type, device information, IP address, and usage data collected through cookies or analytics tools. - **Service Data:** Records of services performed, scheduling notes, and communication history related to your account. 2. Purpose of Data Collection We collect and use your data to: - Provide and manage pool maintenance, repairs, and related services - Communicate about appointments, billing, and service updates - Improve our operations, website, and customer experience - Send marketing or promotional messages when you have opted in - Comply with legal and regulatory requirements 3. Legal Basis for Processing We process personal data based on: - Your consent (for communications or marketing) - Contractual necessity (to perform agreed services) - Legal obligations (for record-keeping or tax compliance) - Legitimate business interests (for internal management or service improvements) 4. Data Retention We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting obligations. When no longer required, data is securely deleted or anonymized. 5. Data Protection and Security We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. While we take strong precautions, no electronic storage or internet transmission is completely secure. 6. Data Sharing and Disclosure We do not sell or rent personal information. We may share data only in the following circumstances: - With trusted service providers that assist in operations, such as payment processors, scheduling platforms, or messaging providers, under confidentiality agreements. - With affiliates or subsidiaries, provided they follow this same policy. - When required by law, subpoena, or government request. Blue Meadow Pools LLC DBA Fort Worth PoolSmiths may disclose personal data and other information as follows: Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your personal data with third parties that help us provide the messaging service, including platform providers, phone companies, and vendors who assist us in message delivery. Additional Disclosures – Affiliates: We may disclose personal data to affiliates or subsidiaries; however, if we do so, their use and disclosure of your personal data will be subject to this policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 7. Your Rights As a Texas resident, you have the right to: - Request access to your personal data - Request correction or deletion of your information (subject to legal retention requirements) - Withdraw consent for marketing communications - Request information about data sharing with third parties To exercise your rights, contact us at fortworthpoolsmiths@gmail.com or call 817-385-7665. 8. Children’s Data Our services are not directed to individuals under 13 years old. We do not knowingly collect data from minors. If we become aware of such collection, we will promptly delete it. 9. Changes to This Policy We may update this Data Privacy Policy periodically. Changes will be posted with a new effective date. 10. Contact Us If you have questions or concerns about how we handle your personal information, please contact: Blue Meadow Pools LLC DBA Fort Worth PoolSmiths 1128 Diablo Pass Haslet, Texas 76052 Email: fortworthpoolsmiths@gmail.com Phone: 817-385-7665

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To learn more about this, check out our article “Creating a Privacy Policy”.